The Association For Quality Irish Self Storage Companies

What Is Self Storage?

Self Storage is defined as the direct storage by individuals and companies of goods in their own exclusively occupied, self-contained, secured rooms/spaces, which form the major or primary use within a larger building or complex.

Self storage centres are user-friendly facilities, often sited along major roads close to densely populated areas, retail parks and light industrial estates. For the business client, self storage is an alternative to owning or leasing expensive space. For the individual customer self storage frees up space at home.

You can rent your own lockable secure room of practically any size for as short or long a period as you require. You are the only person to hold the key and you can come and go as often as you like during normal working hours. Some companies and centres also offer 24 hour access seven days a week. Your rights and goods are protected via a straightforward licence agreement that is provided by the self storage operator. You must, however, insure your goods.

A critical feature of any self storage centre is the level and type of security measures employed, both as regards the safety of customers visiting facilities and of stored goods. Operators rely on different systems to ensure that only customers have access to their belongings; control by staff, PIN codes, swipe card entry systems, remote alarms, closed circuit television etc.

How long has there been Self Storage?

The Association is directed by a Board of Non-Executive Directors; there are normally 5 of them. They are all actively involved in self storage and represent the interests not only of the large multi-site operators but also the smaller, independent and often single-site operators many of whom are just starting out. The current Chairman is Colm Heffernon.

The Board meets regularly and the Association is supported by a number of working groups who can be called together at short notice to provide advice on any issue.

The Association arranges an annual conference and members' meetings. Any member may attend these functions.

How can self storage help me?

People are finding out daily how self storage can be used to facilitate a house move, put items off site while extending or redecorating the house and put away items until next season. Businesses are finding self storage is more flexible and cost effective than taking a long term commitment to a lease or using an unprotected garage or shed.

When are you open?

The opening and closing times of each facility varies. Please refer to the individual facility for specific opening hours.

Are there any limitations on access?

No, free access is granted during standard opening hours. Access outside of these hours will need to be agreed with your facilities manager.

What type of identification do I need?

Photo identification is required by all the facilities in the form of either a driving licence, passport or current student ID. Other forms of identification such as proof of address may also be required, please refer to the individual facilities for confirmation.

Do I have to sign a lease?

No you don’t, you sign a straight forward license agreement prior to moving into your unit. The contract takes approximately 10 minutes to complete.

Do I have to book a unit?

No, you can fill in your storage agreement today and move in immediately. However to be guaranteed a unit of a specific size on arrival it is advisable to book in advance

How do I get my goods to you?

You can bring your goods in your own vehicle if you have enough space. Some facilities offer a move-in service, please contact the individual facility for details. Alternatively the individual facilities can recommend a van hire/removal company.

Do you do removals/van hire?

Please refer to the individual facility for details.

Do I pay weekly or monthly?

Please refer to the individual facility for details.

Do you offer any discounts?

Many of facilities offer discounts to customers, please refer to the individual facility for details.

Are there any hidden extras?

No, all costs will be discussed with you by your facilities manager prior to signing the agreement.

How can I pay for my storage

Please refer to the individual facility for details.

Can I transfer to another unit if I find I have too much or too little space?

Yes, you are welcome to move to another size depending on your storage requirements.

Are the storage units heated?

Please refer to the individual facility for details.

What sort of security do you have?

All the facilities who are members of the ISSA have extensive security measures in place. Please refer to the individual facility for details.

What is the minimum time I can store with you?

Please refer to the individual facility for details.

What can I store?

You can store almost anything in the units. The only exceptions are:

  • Living items such as animals & plants.
  • Hazardous materials such as flammable liquids and explosive items that could decompose such as exposed food stuffs.
  • Unauthorised or illegal goods such as firearms etc.

Will you accept deliveries?

Yes, the majority of facilities will accept deliveries however this should be confirmed with your chosen provider.

Once I have a unit how long can I stay?

You are welcome to stay for weeks, months or years or for as long as you require.

Do I have to give notice when I leave?

Yes, please refer to the individual facility for details.

Do we hold a key to your unit?

Some facility providers offer this service please refer to the individual facility for details.

How do I know what size unit I need?

Each facility has trained staff who can offer you advice on your storage requirements. Several of the ISSA members’ websites offer easy to follow guidelines which will give you an indication of your storage requirements. We recommend however that you visit your chosen facility to see the different sizes available.

What happens if I reserve the wrong size and when I move in it's too big or too small?

That is no problem our staff are more than happen to so you alternative sizes which may better suit your storage needs.

How will I know when my storage fees are due?

Please refer to the individual facility for details.

Where can I purchase packing materials?

Many of the facilities contain packing shops, items include boxes (of various sizes), bubble wrap, tape, locks and covers for furniture etc. Please refer to the individual facility for details.

Is there someone at the store I can talk to should I have a problem?

Yes, each facility has trained staff members available during standard opening hours to help with any queries you may have.

How do I get to you?

Please refer to the individual facility for details.

Do you provide trolleys to transport my property to the units?

Yes, many of the facilities have trolleys, pallets, forklifts etc to help transport your goods to your unit. Please refer to the individual facility for details.

Do you charge for access to my stored goods?

Access during standard opening hours is free. Access to the units outside of these hours should be agreed with your facilities manager.

When can I move in?

Once you have completed the licence agreement you can move in immediately.

How do I request a Storage Quote?

Contact your facility provider by phone or email to receive a quote.

Do you Store archived files?

Please refer to the individual facility for details.

How do I secure my unit?

Locks can be purchased at the facility or you can supply your own.

Do you offer insurance? / Do I need insurance?

Many of the facility providers do require the goods to be insured. This can either be obtained through your provider at minimal cost or you can insure the goods yourself. Please refer to the individual facility for details.

Do you offer any other services?

The facilities providers offer a wide range of other services, please refer to the individual facilities for details.

How simple is it for me to end our agreement?

Please refer to the individual facility for details.

Can I authorise other people to access my storage unit?

Yes, this will need to be agreed with your facility provider in advance of their arrival.

What do I need to do to rent a storage unit?

A form of photo identification. Many of the facility providers require proof of address in addition to the photo ID, so please refer to the individual facility for details. A lock to secure the unit this can be obtained at the facility or you can provide your own.